• How It Works
  • Features
  • Security
Get the App

UNDO TERMS OF SERVICE

Last Updated: September 8, 2026

Kikoff Lending, LLC (“Kikoff Lending,” “we,” “us,” or “our”), an affiliate of Kikoff Inc., offers Undo, a mobile and web application (the “App”). Through the App, Kikoff Lending offers a paid monthly subscription (the “Subscription”) that provides you with access to various services together as set forth herein (the “Subscription Services”). One of the Subscription Services is EasySplit, which we do not offer separately from the Subscription. To use any of the Subscription Services, you must have an active Subscription in good standing and satisfy other eligibility requirements set forth herein. Your Subscription is in good standing if it is active, you have timely paid your Subscription Fee(s), and you have not otherwise violated the terms of the Undo Terms of Service (the “Undo Agreement”). The Undo Agreement governs your Subscription and use of the Subscription Services, except to the extent another product-specific agreement (each a “Service Agreement”) governs a particular bundled product or feature.

This Undo Agreement is a product-specific Agreement under, and supplement to, the Kikoff Master Terms of Service (the “Master Terms”). The Master Terms and the Service Agreements governing your use of the App and the services provided by Kikoff Lending are incorporated into this Undo Agreement and apply to Undo and your Subscription. Terms defined in the Master Terms or any Service Agreements have the same meaning in this Undo Agreement unless otherwise defined here. If there is a conflict between the terms in this Undo Agreement and the terms in the Master Terms or a Service Agreement, this Undo Agreement will control, but only with respect to Undo and your Subscription and only to the extent of the conflict. The Undo Consumer ACH and Debit Card Authorization and Agreement at Exhibit A to this Undo Agreement forms part of this Undo Agreement.

All Disputes arising out of or relating to this Undo Agreement, your Subscription, or your use of a Subscription Service are governed by, and subject to, the Arbitration Agreement, the Class Action Waiver, and the Jury Trial Waiver set forth in Section 17 of the Master Terms, including your right to opt out of arbitration as described there. Please review the Master Terms carefully, as they affect your legal rights.

1. Your Subscription and the Subscription Services

The Subscription Services are offered together as a single Subscription and are not offered separately. The Subscription Services are EasySplit, credit monitoring, privacy protection, and spending insights. Each Subscription Service is described in the App.

One of the Subscription Services is EasySplit, which allows you to receive a reimbursement of all or part of an eligible purchase or payment that you have already made using your own funds (each, an “EasySplit”), which you then repay to Kikoff Lending in installments as described in Section 2 (each such reimbursement and its associated repayment schedule, an “EasySplit Plan”).

Subject to applicable law, available Subscription Services are subject to change at any time upon notice to you, and Kikoff Lending may add, modify, or remove bundled products or features in its sole discretion. Enrollment in or use of any other bundled product or feature is not required in order to use a Subscription Service, but an active Subscription in good standing is required. Prior to your enrollment, we will complete an identity and eligibility verification process. Your enrollment is contingent on a successful completion of this process.

If you are not eligible for one or more of the Subscription Services, we may suspend your Subscription and Subscription Fee upon notice to you.

A. Subscription Fee and Billing

You can subscribe through the App. When you subscribe, you agree to pay the monthly fee listed in the App (the “Subscription Fee”) via a bank account or a debit card linked to the App (each a “Payment Method”). The Subscription Fee will be charged and debited using your Payment Method on a monthly basis, starting on the date that you subscribe, and repeating on the same day of each month until you or we cancel your Subscription. If your payment date falls on a day not in the current month, your Payment Method will be charged on the last day of the month. For example, if your payment date is the 31st day of the month but the month only has 30 days, your Payment Method will be charged on the 30th day of that month. If the Subscription Fee is not paid by the debit we make using your Payment Method, including due to insufficient funds, Kikoff Lending will continue to attempt to debit your Payment Method for the Subscription Fee amount owed for up to 28 business days. If the Subscription Fee is not paid by the date owed, Kikoff Lending may suspend or terminate your access to the App and your Subscription as permitted by the Master Terms. The Subscription Fee is charged for your Subscription regardless of whether you use any Subscription Services, including whether you request an EasySplit in a given month, and the Subscription Fee is separate from, and in addition to, your EasySplit installments and any Expedited Delivery Fee.

Kikoff Lending is not responsible for any overdraft fees, over-the-limit fees, insufficient fund charges (including finance charges, late fees, or similar charges), or other fees or charges that result from debiting your account to pay the Subscription Fee. To avoid potential overdraft or other charges from your bank, make sure the bank account linked to your Payment Method has sufficient funds on your payment date to cover the Subscription Fee.

B. Fee Changes

Kikoff Lending will notify you of any change to the Subscription Fee. An increase in the Subscription Fee will be effective for your account starting no sooner than the next calendar month that begins at least 30 days after Kikoff Lending sends or posts such notice of the fee increase. A reduction in the Subscription Fee will be effective for your account starting in the next calendar month following its reduction. A change in the Subscription Fee does not change the amount or due date of any payment under an EasySplit Plan you have already received.

C. Subscription Cancellation

You may cancel your Subscription at any time through the App or by emailing support@undopower.com and notifying us of your intent to cancel. In order to avoid being charged the Subscription Fee for the next month’s Subscription, you must cancel your Subscription at least three (3) business days before your next Subscription Fee payment date. If you cancel your Subscription within three (3) business days of your next Subscription Fee payment date, your Subscription will remain in effect for the next month and will cancel the following month. If you cancel your Subscription during the month for which your Subscription Fee was charged, your Subscription will remain active until the end of that monthly subscription period.

Canceling your Subscription does not cancel, reduce, or otherwise affect your obligation to repay any outstanding EasySplit Plan. If you cancel your Subscription while an EasySplit Plan is outstanding, you will no longer be able to request new EasySplit Plans, but you remain obligated to pay each remaining installment under each outstanding EasySplit Plan on its scheduled due date, and your authorization for Kikoff Lending to debit your Payment Method for those installments under Section 2(E) and the Undo Consumer ACH and Debit Card Authorization and Agreement remains in effect until revoked by you or your EasySplit Plan is paid in full.

D. Credit and Debit Authorization for the Subscription Fee

If you subscribe, you authorize Kikoff Lending to electronically debit your Payment Method for the Subscription Fee each month. You also authorize Kikoff Lending to electronically debit and credit your Payment Method to correct payment errors. You warrant to Kikoff Lending that you have the right to authorize us to debit or credit your Payment Method. You further understand that canceling your Subscription or revoking your written authorization for Kikoff Lending to debit your Payment Method for the Subscription Fee does not terminate or otherwise impact your authorization for us to debit your Payment Method for your EasySplit installments or any Expedited Delivery Fee, and does not relieve you of your obligation to repay any outstanding EasySplit Plan. You must separately revoke those authorizations. The full details are set forth in the Undo Consumer ACH and Debit Card Authorization and Agreement.

2. The EasySplit Service and Eligible Transactions

EasySplit provides a cash reimbursement to you of funds you have already spent on a purchase of goods or services (each an “EasySplit Plan”). You may request an EasySplit Plan through the App by selecting a completed purchase or payment that you have already made and that we identify as eligible for EasySplit (each an “Eligible Transaction”). As is explained in this Agreement, Kikoff Lending, in its sole discretion, will determine whether a transaction is an Eligible Transaction and whether to offer you an EasySplit Plan in response to your request. The minimum EasySplit amount you may select is $50. The maximum amount available to you, together with any limit on the number of EasySplit Plans you may have outstanding at one time, will be disclosed to you in the App and may change at any time in our sole discretion; however, the maximum amount available to you will not exceed $200.

Kikoff Lending is not a party to, and does not purchase, finance, insure, or take any security interest in, the underlying purchase or payment you made to a third party, and Kikoff Lending makes no representation or warranty regarding the goods or services you purchased. Any dispute, return, refund, chargeback, or other claim relating to the Eligible Transaction remains solely between you and the merchant or other payee and does not reduce, suspend, or offset your obligation to repay your EasySplit Plan in accordance with Section 2(D). If you receive a refund, chargeback, third-party credit, or other reversal of an Eligible Transaction after we have delivered your EasySplit, you remain obligated to repay the EasySplit Plan in full, and we may apply the refunded amount to your outstanding installments. If we determine that an Eligible Transaction was reversed, duplicated, never made, or fraudulent, we may require immediate repayment of the EasySplit in full and may close your Undo account.

A. Ineligible Transactions

We reserve the right to exclude categories of transactions from EasySplit (each an “Ineligible Transaction”) and not provide an EasySplit Plan to you if your selected purchase or payment is an Ineligible Transaction. Ineligible Transactions include cash and cash-equivalent transactions, transactions that violate state or federal law, money transfers, gambling, pornography, tobacco, medical marijuana, pharmaceuticals, nutraceuticals, cryptocurrency purchases, and any other transactions we believe present elevated risk of fraud or loss.

B. Requirements to Receive an EasySplit Plan

To request an EasySplit Plan, you must have an active Subscription in good standing and an account at a bank in the United States, and your bank account must be linked to the App. You must be physically present in the United States when requesting and receiving an EasySplit. You must identify an Eligible Transaction (as described in Section 2) that you have already paid in full using your own funds within the preceding 60 days and for which you have not received and are not entitled to receive reimbursement from anyone else. You must be at least 18 years of age, and must not be prohibited by applicable law or by Kikoff Lending from requesting or receiving an EasySplit Plan. You must not have a payment for a prior EasySplit installment that is past due and you must not exceed the limits on concurrent EasySplit Plans, which will be disclosed to you in the App. Your request is subject to our approval.

C. Receipt of Your EasySplit and Optional Expedited Delivery Fee

If you accept an EasySplit Plan we offer to you, we will electronically transfer the amount of your EasySplit to the bank account that you linked to the App. When you select the amount of your EasySplit, you have the option to select regular delivery at no additional cost or expedited delivery for the delivery fee disclosed to you before you confirm your request (the “Expedited Delivery Fee”). The Expedited Delivery Fee is $5. Expedited delivery is entirely optional: you may always choose regular delivery at no additional cost, and no Expedited Delivery Fee will be charged unless you affirmatively select expedited delivery. The Expedited Delivery Fee is divided in four equal portions and each portion is added to the amount of each of your four installments. We do not guarantee when the transfer of your EasySplit will be received and credited to your linked bank account. EasySplits transferred using regular delivery are typically received within three (3) business days. If you choose expedited delivery and agree to the Expedited Delivery Fee, the transfer is typically received within one hour.

D. Your Repayment Obligation and Installment Schedule

You are obligated to repay each EasySplit in full. You agree to repay the full amount of each EasySplit to Kikoff Lending in four (4) equal installments, each equal to twenty-five percent (25%) of the EasySplit amount. The first installment is due fourteen (14) days after the date we initiate the transfer of your EasySplit, and each remaining installment is due every fourteen (14) days thereafter, with the fourth and final installment due fifty-six (56) days — eight (8) weeks — after that date. Your exact installment amounts and due dates will be disclosed to you in the App before you confirm your EasySplit and will remain available to you in the App at any time.

Late fees. If a payment is late, you may be charged a late fee of $1.75, subject to applicable law, which is added to your outstanding balance.

EasySplit charges no interest. The total amount you repay for an EasySplit Plan is equal to the amount of the EasySplit you received. If the EasySplit is not evenly divisible by four, the first three installments will be rounded to the nearest cent and the final installment will be adjusted by less than four cents so that the total you repay equals the EasySplit amount exactly. If an installment due date falls on a weekend or bank holiday, your payment will be due on the next business day.

For example, for a $200 EasySplit delivered on Day 0 with an Expedited Delivery Fee of $5:

InstallmentDue dateExpedited Delivery FeeEasySplitTotal Repayment
Installment 1Day 14$1.25$50.00$51.25
Installment 2Day 28$1.25$50.00$51.25
Installment 3Day 42$1.25$50.00$51.25
Installment 4Day 56$1.25$50.00$51.25
Total repaid$5.00$200.00$205.00

This example is illustrative only. It assumes payment of an Expedited Delivery Fee and does not include your monthly Subscription Fee or late fees.

E. When and How You Will Be Charged for Installment Payments

If you authorize preauthorized electronic fund transfers to pay for an EasySplit Plan, Kikoff Lending will debit each installment payment from your linked bank account pursuant to the Undo Consumer ACH and Debit Card Authorization and Agreement, on or after the due date displayed to you through the App when you select the EasySplit (each a “Preauthorized ACH Repayment” authorized by the Undo Consumer ACH and Debit Card Authorization and Agreement). Any Expedited Delivery Fee is charged and debited at the time of each installment, as described in Section 2(C). A Preauthorized ACH Repayment may be initiated even if the funds available in your linked bank account are insufficient to pay the installment in full. If a debit is returned or fails, we may reinitiate it as permitted by applicable law and the rules of the National Automated Clearing House Association (NACHA), subject to the limits those rules impose. Kikoff Lending is not responsible for any overdraft fees, over-the-limit fees, insufficient fund charges (including finance charges, late fees, or similar charges), or other fees or charges that result from debiting your account to pay the amount due. To avoid late fees and potential overdraft or other charges from your bank, make sure the bank account linked to your Payment Method has sufficient funds on each installment due date.

You are not required to repay your EasySplit Plan by preauthorized electronic fund transfer. You may instead pay each installment by making a one-time payment through the App on or before its due date, or by another method we may make available and disclose to you. Choosing not to authorize preauthorized electronic fund transfers will not affect your eligibility for an EasySplit Plan, the EasySplit amount available to you, or the cost of your EasySplit Plan. If you revoke your authorization for preauthorized electronic fund transfers, you remain obligated to pay each remaining installment on its scheduled due date using one of these other methods.

You may change your method of payment at any time, subject to any limits disclosed in the App. Kikoff Lending does not charge a fee to change your method of payment.

Prepayment. You may prepay all or any part of each EasySplit installment at any time before it is due without any penalty or fee. Prepaying does not entitle you to a refund of any Expedited Delivery Fee already charged or of any late fee already incurred.

F. Missed Payments, Suspension, and Recovery

If you fail to pay an installment of your EasySplit Plan when due, that amount remains due and owing, and your remaining installments continue to be due on their original schedule. Kikoff Lending may charge a late fee as described in Section 2(D). If any installment is past due, we may (i) suspend your eligibility to request additional EasySplits until your outstanding balance is paid in full, (ii) reduce the EasySplit amounts or limits available to you, and (iii) suspend or terminate your access to EasySplit and your Subscription as permitted by the Master Terms. If we suspend or terminate your access to EasySplit, you may cancel your Subscription and we will stop charging the Subscription Fee as described in Section 1(C). Subject to applicable law, we may send you an email, text, SMS, or in-App message reminding you of an upcoming or past due installment.

If your EasySplit Plan remains unpaid, Kikoff Lending may use a third-party service provider to communicate with you about and to collect the amounts you owe, and may pursue any remedy available to it under applicable law with respect to installments that have come due. Except where an EasySplit Plan was obtained by fraud or an Eligible Transaction was reversed, duplicated, or never made, Kikoff Lending will not accelerate your remaining installments or require you to pay them before their scheduled due dates. Kikoff Lending reserves the right to furnish your EasySplit payment history to consumer reporting agencies, and we will notify you before we begin doing so. If we sell or assign your EasySplit Plan, we will require the assignee to agree to honor this commitment.

Kikoff Lending does not waive its rights to recover funds obtained by fraud or otherwise take actions in response to fraudulent activity, and we will pursue instances of fraud as allowed by law.

G. Notices of Adverse Action

If we decline your request for an EasySplit, reduce the EasySplit amount or limits available to you, or suspend or terminate your access to EasySplit, we will provide you with any notice required by applicable law, including the Equal Credit Opportunity Act and Regulation B, within the time period those laws require. The federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided the applicant has the capacity to enter into a binding contract), because all or part of the applicant’s income derives from any public assistance program, or because the applicant has in good faith exercised any right under applicable law.

3. Contact Us

Kikoff Lending, LLC — Undo Legal Team. Email: support@undopower.com. Mail: Kikoff Inc., Attn: Undo, 633 Folsom St., Suite 300, San Francisco, CA 94107.

Exhibit A — Undo Consumer ACH and Debit Card Authorization and Agreement

This Exhibit sets out the Undo Consumer ACH and Debit Card Authorization and Agreements (the “Undo Authorization”) and forms part of this Undo Agreement. It is governed by the Kikoff Master Terms of Service (the “Master Terms”), which are incorporated by reference. Terms defined in the Master Terms or elsewhere in the Undo Agreement have the same meaning in this Exhibit unless otherwise defined here. If there is a conflict between this Exhibit and the sections above or the Master Terms, this Exhibit controls with respect to the ACH and debit card authorizations set out here and only to the extent of the conflict.

All Disputes arising out of or relating to this Undo Authorization are governed by, and subject to, the Arbitration Agreement, the Class Action Waiver, and the Jury Trial Waiver set forth in Section 17 of the Master Terms, including your right to opt out of arbitration as described there.

I, the User, acknowledge that the App allows funds to be transferred electronically as selected by me, either (i) via a debit card transaction (using the debit card number you provided to us) or (ii) via the Automated Clearing House (“ACH”) between Kikoff Lending, LLC and my account(s) at third-party financial institutions (“External Account(s)”), after I have successfully registered my External Account(s). This includes:

  • Payment of my Subscription Fee;
  • Installment transfers under an EasySplit Plan, which allow Kikoff Lending to debit my Payment Method for each of the four (4) installments under my EasySplit Plan on the due dates disclosed to me in the App, and for any Expedited Delivery Fee I have selected;
  • Payment of applicable late fees; and/or
  • Fees for other features that Kikoff Lending may make available from time-to-time.

Subject to the terms of the Undo Agreement, Master Terms, and the Service Agreements, I hereby authorize Kikoff Lending to initiate electronic credit or debit entries to my registered External Account indicated previously for (a) any payments I initiate pursuant to the Master Terms or the Undo Agreement as disclosed to me in the App or (b) the installment amounts and Expedited Delivery Fee amounts disclosed to me in the App in connection with any EasySplit I request (each a “Preauthorized Transfer”). If any transfer date falls on a weekend or bank holiday, I understand and agree that the transfer may be executed on the next business day, or as soon as reasonably possible at the discretion of Kikoff Lending.

If any debit is returned unpaid due to insufficient or uncollected funds, you authorize Kikoff Lending to reinitiate the debit entry to your account up to two additional times. Any reinitiated debit may occur within thirty (30) days of the original payment date. We will not reinitiate a debit if the return reason indicates the account is closed, unauthorized, or otherwise ineligible for further debit attempts.

I hereby represent and warrant that I have all necessary right, power and authority to debit and credit my Undo account(s) and any External Account(s) registered, and that all information or instructions that I provide to Kikoff Lending in relation to any ACH or debit card transfer are complete and accurate. I agree that ACH and debit transactions I authorize comply with all applicable law.

Should an incorrect amount be withdrawn from or deposited to my External Account(s) or my Undo account(s), I authorize Kikoff Lending to correct the error by debiting or crediting my External Account(s) or my Undo account(s).

This Undo Authorization is to remain in full force and effect until Kikoff Lending has received written notification from me of its termination with such time and in such a manner as to afford Kikoff Lending a reasonable opportunity to act on it. For Preauthorized Transfers, I understand that a Preauthorized Transfer may not be able to be canceled if notice is made less than three (3) business days prior to the scheduled payment date and I further understand that it is my responsibility to contact Kikoff Lending to stop or cancel a Preauthorized Transfer at least three (3) business days before the scheduled payment date. If Kikoff Lending does not receive notice at least three (3) business days before the scheduled payment date, I understand that it may attempt, in its sole discretion, to cancel the Preauthorized Transfer, but assumes no responsibility for its failure to do so. I may give Kikoff Lending that notice in writing, including by emailing support@undopower.com. I understand that I must give my name, telephone number, and address associated with my account. Failure to provide correct and complete information may make it impossible for Kikoff Lending to cancel or prevent a Preauthorized Transfer.

If any of the information relied upon in my request to stop payment is incorrect or incomplete, I agree to hold Kikoff Lending harmless from and against losses resulting from my revoking this Undo Authorization. I understand that revoking this Undo Authorization will not cancel or reverse payments initiated prior to the receipt of my revocation notice and does not relieve me of my obligation to repay any outstanding EasySplit Plan.

I acknowledge that the origination of ACH transactions must comply with the provisions of applicable law and the rules of the National Automated Clearing House Association. I request the financial institution that holds my External Account(s) to honor all transfers initiated in accordance with this Undo Authorization.

I agree to print this Undo Authorization and retain a hard copy or save it as an electronic copy. Customer signature will be collected electronically via the App.

  • Terms
  • Loan Agreement
  • Master Terms
  • Privacy
  • Licenses
  • Support
  • Delete Account

Terms & conditions apply. Undo monthly plan $14.99/mo, which includes EasySplit, credit score tracking, spending insights, and privacy protection. Cancel anytime in the app. Subject to eligibility & verification requirements. Borrowing power typically between $50 to $200, repaid in 4 installments over 8 weeks. Standard delivery free (2-3 days); express delivery $5. Late fees up to $1.75 per payment. Available in ID, NV, TX, and UT to residents 18+. Credit score monitoring is informational only. Undo does not report payment activity to credit bureaus. Privacy protection results vary.